Pulibet Responsible Gaming – Stay in Control, Play with Confidence

Gaming Should Feel Good — Here's How We Help

Pulibet is committed to providing a safe and enjoyable gaming environment for all Filipino players. We understand that while most members play for fun, some individuals may develop habits that go beyond healthy entertainment. That is why we have built a set of practical tools and clear guidelines directly into the platform, so every player can stay in control of their experience at all times. Our responsible gaming framework is designed to be easy to access, straightforward to use, and genuinely effective — not just a checkbox on a policy page. We encourage every member to take a moment to review these tools and use them proactively, before any concern arises.

Know Your Limits Before You Play

One of the most effective ways to keep gaming enjoyable is to decide on your personal limits before you start a session. Pulibet allows you to set daily, weekly, or monthly deposit limits directly from your account settings, giving you full control over how much you spend on the platform. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period — this protects you from impulsive decisions made in the heat of the moment. We also recommend setting a time budget for each session, so gaming stays a leisure activity rather than a habit that eats into your daily routine. If you are ever unsure about your current limits or how to adjust them, our support team at [email protected] is ready to assist.

Recognising the Warning Signs

Problem gambling can develop gradually, and it is not always easy to notice the early signs in yourself. Some common indicators that gaming may be becoming a concern include spending more than you can afford, chasing losses in the hope of winning back money, feeling anxious or irritable when not playing, or neglecting work, family, or social responsibilities because of gaming. If you recognise any of thesesigns in yourself or someone you care about, we encourage you to reach out for help without delay. Acknowledging the issue early makes it significantly easier to address, and there is no shame in asking for support. Pulibet takes these concerns seriously and will always treat your situation with discretion and respect.

Self-Exclusion and Account Cooling-Off

If you feel that you need a break from gaming, pulibet offers both short-term cooling-off periods and longer self-exclusion options. A cooling-off period temporarily restricts your ability to deposit or place bets, giving you space to reassess without permanently closing your account. Self-exclusion, on the other hand, is a more serious commitment — once activated, your account will be suspended for the chosen duration and you will not be able to reactivate it before that period ends. Both options can be requested at any time by contacting our support team at [email protected]. We process all such requests promptly and without question, because your wellbeing always comes first. During any exclusion period, you will also be removed from all promotional communications so that you are not tempted to return before you are ready.

Protecting Younger Players

Pulibet strictly prohibits access to anyone under the age of 21, in line with applicable Philippine regulations on online gaming. During registration, all members are required to verify their age and identity before they can deposit or play. We strongly encourage parents and guardians to make use of parental control software on shared devices to prevent minors from accessing gaming platforms. If you suspect that a minor has gained access to a pulibet account, please contact us immediately at [email protected] so we can investigate and take appropriate action. Keeping gaming away from younger audiences is a responsibility we share with every adult member of our community.